蔡司维修服务

蔡司热成像相机

We repair our entire current product portfolio as well as a large selection of historical products. If your product is not listed in the form below or you are unsure, please contact our customer service.

The fastest service can be obtained directly from ZEISS directly via the form below. If you need service, you can also contact your local ZEISS dealer.


In order to take advantage of the ZEISS manufacturer's warranty, a proof of purchase of your product is absolutely necessary. Please upload proof of purchase in the form below or attach proof of purchase to your product.

为确保产品尽快退回，请按照以下说明操作：

  • 填妥下列维修表格。
  • 打印确认的电子邮件。
  • 签署维修表格，将其与产品一同包装，并联系附近的蔡司经销商进一步处理。
  • 如您在寄送蔡司产品前有任何疑问，请首先使用客户服务表格。
  • 请注意，表格目前仅可以英文填写。
Informationen about the repair process
Repair for dealers?
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我寄出的产品会被如何处理？

我们将全面检查您的产品。您将收到一份预计费用估算，然后可以决定是否由我们进行维修。我们将通知您，您的产品是否存在更换可能性或者向您提供加价换新产品。我们将在得到您的确认后立即开始处理。

此外：我们经常提供免费的小型维修。在这类情况下，您将收到经过修理的产品，而不是费用估算。