A technician in a cleanroom environment wearing a ZEISS lab coat is working at a workstation surrounded by stacked optical components.
自然观察

维修服务

我们的产品保修服务。

选择蔡司,我们以助您获得始终如一的卓越体验为己任。为确保您对蔡司产品始终满意,我们提供卓越的售后支持与专业咨询服务。我们不仅维修全线现售产品,更涵盖大量历史产品。若您的产品未在下方表格中列出或存在疑问,请联系我们的客户服务团队。

最快的服务可以通过以下表格直接从蔡司公司获得。如果您需要服务,您也可以联系您当地的蔡司经销商。

为了享受蔡司制造商的保修,您的产品的购买证明是绝对必要的。请在下面的表格中上传购买证明或将购买证明附在您的产品上。

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下一步:
  • Product Information
  • Repair Information
  • Personal Information
Product Information

If you cannot find a serial number on your product, please search for it here: ZEISS Consumer Products Self-Service Portal

  • In order to process your warranty request, we will need a copy of the proof of purchase of the product to be repaired.
  • Please upload your proof of purchase as a PDF or JPG file up to a maximum size of 5 MB. Alternatively or supplementary you can also upload pictures for repair here.
Repair Information

Please select up to which amount you want to release the repair without consultation.

Personal Information

Important!

The following applies to customers from Australia (AU). Please send your product for repair to the following shipping address:

Outdoor Sporting Agencies
PO Box 8519
Tarneit
VIC 3029

Communicated contact details:
Phone: +61 03 8353 2626
Web: www.osaaustralia.com.au

If you want to have more information on data processing at ZEISS, please refer to our data protection notice.